Guideline: CLF - Leadership Engagement Foundation

Eight Lean management behaviours to understand the situation clearly (Go, Look, See), to challenge the "status quo" (think differently), to empower employees, to develop trust, coach teams and promote continuous improvement.

Relationships

Related Elements

Agree Terms And Conditions For Handover
Analyse Impact Of Changes To Team
Analyze Issues
Analyze Risks
Assess Impact On Supplier Contracts
Assess Service Engagement Change Impact
Assign Tasks To Team Members
Attend Account Management Meeting
Attend Final Account Management Meeting
Conduct Client Kick-Off Meeting
Conduct Sales To Delivery Handover
Conduct Team Building Session
Consolidate Service Engagement Action List
Create Service Engagement Change Plan
Define Coaching Plans
Determine Issue Resolution Approach
Develop Management Environment Requirements
Develop Risk Control Plan
Evaluate Benchmark Report
Evaluate Team Performance
Evolve Management Environment
Give Complaint Feedback To Client
Hold Capgemini Status Review Meeting
Hold Client Status Meetings
Hold Governance Meeting
Hold Supplier Progress Meeting
Identify And Document Issues
Identify And Document Risks
Identify And Document Service Engagement Changes
Identify Modifications And Update Service Governance Plan
Identify Process Improvement Opportunities
Manage Dependencies
Manage Service Operations Breaches
Manage Service Transition Breaches
Obtain Acceptance For Ongoing Services And In Flights Projects
Obtain Acceptance To Commence Delivery Of Services
Optimise Individual Utilisation
Produce Service Engagement Status Report
Produce Service Level Report
Report Security Or Data Protection Breach
Review And Accept Costs
Review Coaching Plans
Review Issues And Actions
Review Outstanding Service Engagement Actions
Review Project Delivery
Review Risks And Actions
Review Service Delivery
Review Service Engagement Changes And Actions
Select Suppliers
Setup Service Engagement Dashboards
Update Service Demand Forecast
Update Service Supply Forecast

Main Description

Refer to Method References Page in UniQuE.